Configuration of Security Software
The following section explains how to properly configure your security software for installation and optimum operation of the software.
The term security software combines all programs which protect your computer from viruses, unwanted interventions, etc.. This includes virus scanners, firewalls and intrusion detection systems. If you do not adapt the security settings there can be problems while installing or running the software. The following topics will show you how to avoid problems with the security software and adapt the settings correctly.
Before Installation
To ensure correct installation, we recommend to perform the following settings:
- Restore point
- Set a restore point for the possibility to roll back the system in the case problems occur. It also is possible to ask the local ZEISS support team to create an image of the main drive of the PC before the security software is installed and setup by the customers IT department.
- Lower security rules
- Set the security rules from 'high' to 'low'. Refer to the respective operating instructions of your security software on how to set the security rules.
- Disable security software
- In rare cases, you may need to disable the security software completely. Make sure that you enable the security software after installation. Refer to the respective operating instructions of your security software on whether to enable or disable the security software.
Summary
To ensure correct operation of the software it is necessary to ensure that the security software on your computer is not blocking the program. For full functionality you should have made the following settings:
- You have disabled the security software during installation or reduced the security settings.
- You have excluded the entire application, the defined paths or relevant files from virus scanning.