ZEISS Knowledge Base
Help
ZEISS Knowledge Base

License activation

If the license is tied to a dongle, activation is not required. If experiencing problems with a hard license, please check our article HASP License Troubleshooting.

If the license is tied to a PC (soft license), a product activation key is normally sent to the license purchaser along with download links for the software installation.  Once the software is installed the license can be activated using the key provided on as many machines as the key has been licensed for.

Note that in the case of multiple user server/floating licenses, activation is only required once on the server machine.

There is no need to activate for each user. Please check this article for further information on configuring server licenses.

The software activation requires a connection to the licensing server hosted by ZEISS arivis and therefore also requires an internet connection. Since not all computers are connected to the internet, alternative methods of license activation are available.

Online license activation

The simplest way to activate a soft license is through the online license activation process. This online activation is prompted automatically if no license is detected when starting the software:

In that case, simply click on the link to License tool. This will open the arivis License tool where you can proceed with the rest of the activation procedure. Alternatively, you can open the License Tool as described below.

Once open, click on the Online Activation button and, when prompted, enter your product key.

Then click Activate. Typically, within a couple of seconds, your license will be activated and a message will appear to confirm that this is so. You can then start using your license by launching the software.

Impressum
Carl-Zeiss-Strasse 22
73447 Oberkochen
Germany
Legal