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Using arivis Pro over remote desktop

This article highlights some considerations when using Vision4D from a remote machine over RDP.

Licensing

The use of Vision4D over RDP is also limited by the licensing system we use.

As of 2020, soft licenses are delivered with RDP enabled by default.

Licenses purchased earlier may be upgraded to enable RDP under certain circumstances. If you have a soft license but RDP is disabled, please contact support using the link at the top of this page.

If you have a Network license, hard or soft, RDP is on by default.

If you have a hard local license, these licenses can only be configured for RDP for arivis Vision4D 3.4 or above. Older versions of Vision4D do not support RDP with a hard local key. If RDP is necessary, please contact your local sales representative to discuss replacing your hard key for a soft key or any other options that might work for you.

Conclusions

While the configurations tested above work, remote desktop GPU support is mostly outside of arivis' control. However, there are a few things we recommend:

  1. Always make sure you have the most up to date windows version and drivers for your graphics card.
  2. If your GPU doesn't work over RDP, first check that it works when used locally and then contact your IT support team or your GPU manufacturer.
  3. Pro graphics card are generally recommended for server installations and multi-user setups.

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